FileSafe Backup Privacy Statement

FileSafe Backup, LLC (FileSafe) is committed to protecting your privacy. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

This privacy statement explains data collection and use practices of the filesafebackup.com web site (the "Site"). By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

Collection of Information

FileSafe may ask for information which identifies you and allows us to contact you. When you make a purchase from our online store, our secure payment system asks you for your credit/debit card details in order to make the transaction. This information is collected securely using encryption between your Web browser and our secure server.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information helps us to continually improver the Site.

Some or all of the information collected may be stored on your computer using a cookie. A cookie is a small text file that is placed on your hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. The cookies will never store any of your personal information. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Use of Information

The information collected on this Site will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. FileSafe may also use the information to provide better service and web site experience.

We may also use this information to provide you with important information about the product or service that you are using. Additionally, with your permission, we may send you information about other FileSafe products and services, and/or share information with FileSafe partners so they may send you information about their products and services.

FileSafe occasionally hires other companies to provide services on our behalf and will only provide those companies with the information they need to deliver the service you request. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

FileSafe does not in any way deliver your personal information to any third party who is not tied directly to providing you with the service or product you have requested except in the following circumstances:

FileSafe may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on FileSafe or the Site
  2. protect and defend the rights or property of FileSafe and our family of Web sites
  3. act in urgent circumstances to protect the personal safety of FileSafe employees or agents, users of FileSafe products or services, or members of the public

Except as otherwise described in this statement, the information you provide on the Site will not be shared outside of FileSafe and its controlled subsidiaries and affiliates without your permission.

We do not send unsolicited commercial email ("spam") to your email address.

Accessing Information

You can, at any time, contact us to request full details of your personal information that we have recorded. To contact us, you can:

Contact FileSafe Backup

FileSafe Backup, LLC
PO Box 1107
Lincoln, CA 95648

Or you may use the online contact form.

About This Privacy Statement

We may occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to FileSafe in the context of other, separately operated, FileSafe products or services.